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Delivery & Returns

📦 Shipping Information

We ship all orders via Royal Mail, offering secure and reliable delivery both within the UK and internationally.

  • UK Shipping: £2.99

  • International Shipping: £3.99

  • Free Shipping Worldwide on orders over £50

We proudly ship to every single country—no matter where you are, Nailbea Studio can reach you.


🕒 Production & Processing Time

All Nailbea Studio sets are handmade to order by professional nail technicians. Each set takes approximately 1–2 working days to create with precision and care.

Once your set is complete, it is dispatched immediately, and delivery times are as follows:

  • UK: 1–3 working days after dispatch

  • International: 5–10 working days after dispatch (varies by destination)

You will receive a confirmation email with tracking information once your order has shipped.


💬 Returns & Exchanges

Due to the custom and handmade nature of our products, we are unable to accept returns or exchanges unless the item is faulty or defective.

If you receive an item with a defect, please email us at [your email address] within 48 hours of receiving your order, including the following:

  • Your order number

  • A short description of the issue

  • Clear photographic evidence of the defect

Once reviewed, we will aim to get back to you within 2 working days to resolve the issue.


💅 Our Promise

Every Nailbea Studio set is crafted with professional tools and premium materials to ensure the highest quality. If anything isn't right, we're here to help. Just reach out, and we'll do everything we can to make it right.